The company has established a perfect after-sales service system, can provide customers with timely and comprehensive after-sales service, help users correctly choose and use products and solve various equipment failures,
We solemnly to the majority of users to make the following quality assurance commitment:
1. User training: provide users with free technical training, maintenance, electronic version of the company's relevant information, and agree to users according to their own needs to copy.
2. Agent training: Our company provides free product and technical training services for agents.
3. Product commitment: From the date of product delivery, our company will carry out lifelong maintenance of the hardware and software of the whole product, and provide relevant technical consultation and technical support.
4. Customer complaints: For customer complaints, the customer service department of our company will respond within 2 hours, provide solutions within 24 hours, and fill in the "Customer Opinion Registration Form".
5. Warranty: During the warranty period, the product provides free maintenance; After the warranty period expires. Provide lifetime heap care (additional repair fee only).
6. No warranty scope; The damage caused by irresistible force caused by natural disasters, improper operation by users and other human factors is not within the warranty period.
The company has a skilled, responsive after-sales service team we will, as always, to ensure that users provide first-class after-sales service. Regular quality return visit, annoyed to listen to customer comments, and constantly improve and improve product quality. We strive to make every customer enjoy the quality service they expect.